MANAGE THE PATIENT JOURNEY

Hospitals focus on patients and treatments.

We focus on people and their decisions.

Every patient is a different person, but they all share the same journey: from when the need for care arises to the quest for information and reassurance, from the booking to the travel, from the therapy to the discharge and then back home for the recovery and possible follow ups.

Acesis provides marketing and organizational solutions to design a seamless and empathic experience able to influence patients’ choices all along the journey, just when they make critical decisions.

A streamlined process that, by meeting patient expectations at every step, drives leads and conversions. Acesis is your global partner in Healthcare Marketing.

CREATE A UNIQUE PATIENT EXPERIENCE

Healthcare Internationalization is more

than just receiving patients

Acesis is not only a marketing agency but also a network of professionals and companies able to provide strategic and operational consulting all along the value chain. We look into all aspects of the patient journey to influence choices during the decision making process and to design a positive patient experience during the treatment and after.

Patient Services Advisory

Tailor the organization to the task: assess organizational model, analyze resources, define business plans.

Business Development

Become a global medical centre through joint ventures, collaborative partnerships, knowledge transfer, education programs.

Branding

Develop your uniqueness and build a distinctive positioning on medical excellence.

Digital Marketing

Define the most appropriate strategy to attract and convert patients through Lead Generation programs,

Stakeholder Relations

Leverage on B2B and B2G connections to develop long standing International cooperation and programs.

CRM and Post Care

Develop a continuous relation with patients and continue to provide medical services beyond acute care.

Do you know how to connect Lead Generation with ROI?

BECOME A GLOBAL PLAYER IN HEALTHCARE

Redesign the way people think

about your hospital

Becoming an International Healthcare Provider is a strategic commitment that involves rethinking both the supply and the value chain. Whether your hospital is planning to start receiving foreign patients or to broaden operations abroad, Acesis provides advisory to develop operational excellence in the 5 key dimensions that define competitiveness:

DESIGN

Define the strategy

for Internationalization

Market Research & Analisys; Competition benchmark; Target analisys and profiling; Business Intelligence; Positioning and Branding

ENGAGE

Create awareness

and connect with patients

Content Strategy and production; Lead Generation Campaigns; CRM and Fidelization; Customer Care; eCommerce development

INNOVATE

Advance technology

and business models

Digital Transformation; Digital Ecosystem setup; Business Development; International Revenue Cycle, Clinical Readiness.

MANAGE

Prepare the organization

to the task

International Patients’ Office Setup; Service Portfolio Management; Resource Planning; Quality and Certifications; Project Management

INFLUENCE

Create reputation

and involve stakeholders

Stakeholder, Medical Community, Government Relations; Consumer and Doctor Education programs; Lobbying; Reputation Management

Are you ready for Internationalization?

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